Terms & Conditions

Bookings and Cancellation

• Credit card details are required to confirm all bookings, but nothing is charged until arrival.
• Cancellations made 24 hours or more prior to your scheduled arrival date will incur no charges. Cancellation made after this time will incur a charge of 1 nights accommodation.  This does not apply to event and group bookings (see below).
• Special conditions apply to bookings of 3 or more rooms.  These conditions will be advised on confirmation of booking.
• Special conditions apply to any bookings around major events.  These conditions will be advised on confirmation of booking.
• We reserve the right to change rates without notice prior to a confirmed reservation being made.

Other

• Check-in is available from 2 PM until 9 PM on the day of arrival. Check-out time is 10 AM on the day of departure. Early check-in and/or late check-out is by prior arrangement only.
• A valid credit card (not debit card) in the guests name must be sighted on check in and photo ID may also be required.
• Payment for the full accommodation cost is required at check in.
• All our rooms are non-smoking. If a guest does smoke in a room, then they may be charged appropriate cleaning and loss of income charges.
• Guests under the age of 18 must be accompanied by a guest of 18 years or over.
• No visitors are allowed in rooms after 10 PM.
• Large, noisy gatherings, excessive noise, or parties in guest rooms is not permitted.
• With the exception of registered, personal assistance dogs, we do not allow pets on our property.
• The guest is liable for any costs resulting from any damage to the room or property,  including lingering odours from cooking. This may include a charge for extra cleaning costs and any resultant loss of income if applicable.